What are the core products or services your company offers?
We are a leading manufacturer and global supplier of high-quality orthopedic implants and surgical instruments. Our main product range includes spinal implants, intramedullary nails, trauma plates (locking and non-locking), cranial maxillofacial plates, orthopedic power tools, external fixators, hip and knee joint prostheses, sports medicine implants, laparoscopic surgical instruments, orthopedic surgical kits, and veterinary orthopedic implants. Designed for precision and durability, our products support hospitals, clinics, and healthcare professionals in delivering advanced surgical care. All our orthopedic devices comply with international standards, ensuring reliability, safety, and performance.
Do you offer free samples for product evaluation?
Yes, we do offer free samples for product quality testing. Please let us know which specific items or models you are interested in, and we’ll be happy to arrange them for you.
What is your standard lead time for processing and delivering orders?
With ready-to-ship stock available, we ensure fast order processing and dispatch within one week for most orthopedic and surgical products
What is your standard lead time for processing and delivering orders?
We offer product customization based on your specific needs, including size, material, logo engraving, and packaging. To proceed, please share your design files, technical drawings, or customization details, and our team will assist you with samples and confirmation before mass production
What kind of after-sale service do you provide for your products?
We respond to all inquiries within 12 hours and ensure every order is handled with care. If any issue arises due to our fault, such as quality problems or delivery delays, we take full responsibility and resolve it quickly. Your satisfaction is our priority.
What payment methods do you accept?
We accept Bank Transfer (T/T), Western Union, MoneyGram, PayPal, and L/C (Letter of Credit). All payment methods are secure and can be selected based on your convenience and order size.
How do I place an order?
To place an order, first choose the products from our catalog and send us your order list with required quantities. We will then issue a detailed invoice including the shipping cost. After receiving your payment via bank transfer or preferred method, we will process your order and ship it through trusted couriers like DHL, UPS, FedEx, TNT, EMS, or Aramex. A tracking number will be provided for easy shipment tracking.
Are there any customs issues when importing your products?
We have several solutions to help avoid customs issues when importing. Our experienced shipping team selects the most suitable shipping method and provides accurate documentation to ensure smooth clearance. If needed, we can also declare items appropriately to minimize delays or additional charges.
What is the warranty on your products?
All our products come with a 1-year warranty. In addition, we provide after-sale support for the entire lifespan of your products to ensure long-term reliability and customer satisfaction.
